Q) How can I contact MR Mac Software with technical questions not listed
      below?
A) For the quickest reply, send e-mail to nsgsupport@mrmac.com. If you don't 
     have access to e-mail, then you check the Contacting MR Mac chapter
     of this manual for additional methods of contacting MR Mac.

Q) Network Security Guard crashes when I run my mailer in the background.
A) The process that NSG performs requires dedicated processor time  since 
     the polling and logging on require specific timing. (This is the same way the 
    Chooser functions.) You will need to quit out of all applications that will ask
     for processor time while running NSG. e.g. Quit from any e-mail programs 
     that check for mail every few minutes. 

Q) Everytime I put Network Security Guard in the background it crashes.
A) NSG cannot run in the background due to the synchronous nature of 
      the log on procedure. Unfortunately, this is an AFP limitation that we 
      cannot work around.

Q) Network Security Guard appears to hang when performing a check.
A) Some of the operations performed during a check are very 
     processor intensive which may make it appear that the program is 
     hung (especially with large servers and file list checks). However,
     if you allow the program to continue to process, you'll see the globe
     rotating - letting you know that everything is OK.